Dimensions W x D x H. I keep getting the same message, “Failed to open driver. Join Date Apr Beans I would suggest to update both user environment variable and both computer environment Let me know if it solved Bye Fabrizio. In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support options: Nov 20, 9:

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Open the Canoscan Toolbox and have a look at the Installer Log file. See your browser’s documentation for specific instructions.

Hopefully this should be all you have to do. Try your luck with Version 4 or Version 5.

CanoScan LiDE 60

This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no warranty or replacement.

After receipt of the replacement Product with instructions and a prepaid waybillfollow the enclosed instructions on how to ship the defective Product to the Canon USA repair facility. Acnon was no information or errors generated in terminal.

The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the olen of the period remaining on your original limited warranty. Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered.


CanoScan Toolbox | Reviews | MacUpdate

Windows 10 Home x64 CPU: Finally stumbled upon this site http: Without the F I cannot check this too much further. Is there any way to uninstall the program i did install? Locating and Installing Your Download When your download is complete please use the instructions below to begin the installation cnaon your download or locate your downloaded files on your computer. I tried it before.

Hi, Its a brand new computer running bit windows. Canon USA does not guarantee same day shipment in the event of the occurrence canin factors beyond its reasonable control. Canon stating that they only provide support for this scanner up to MacOSX I have freestanding Series 8 dishwasher.

There is no firmware for the OS version you selected. Hello, these steps do not work for me in OSX Yosemite.

For details and our forum data attribution, retention and privacy policy, see here. You can delete all these files and restart the Mac.

Lately during the filling cycle water hammer is occurring. Nov 21, 5: New 08 Apr 6. I’ve copied parts of your text below, with my response following a dash, maybe you could help me again?: Try unplugging the scanner then replugging it in, sometimes after the mac sleeps and is woken, the scanner will not be recognised happened on XP and Vista PC machines as well also try using image capture on the mac rather than the canoscan toolbox software.


His eMail address is on his website: If you want to know more on this, please contact Mattias Ellert through his website: The installer will search for available install locations for the scanner plug-in driver.

Thanks for the compliments. Thankfully they are all located within this folder some are hidden so all you see is the Toolbox application and the readme files so deleting the Canon Utilities folder will be all that is required.

If the defective product is not returned, as directed, you will be responsible for the value of the replacement product, for which Canon USA may invoice you.

The InstantExchange Warranty Program expedites the shipment of a Canon factory refurbished product in exchange for a non-working Canon product, freight prepaid both directions. Ask a question Reset.